State Farm® Insurance Agent James Brown

"Quick to respond and very easy to work with. Highly recommend."

"Very pleased with the customer service and support provided by Jessica Morley."

"Jessica was amazing in assisting me with going over all of my policies. She was patient, knowledgeable and knew each product well. It was a pleasure working with her."

"The agent (Karmen Kendrick) did a amazing job helping me out to find a policy that fit my family as well as my budget quickly and with no hesitation thank you State Farm for having such a valuable agent for you The Johnson family 🤝"

"I have worked with the State Farm office of Mr. James Brown for over twenty years and they have provided excellent service to me and my family. I'm a satisfied customer. With that stated, since Ms. Jessica Morley has joined the James Brown agency, she has been a "value-added" member of his team. She is very helpful, courtesy and response to my questions in a timely manner. Thank you, Jessica."

"Working with Jessica Morley from State Farm agent James Brown, was and is always a delight. She is kind, courteous, and very knowledgeable. Jessica always answers all of my questions and works out any issues that I may have. They should change the slogan from Jake with State Farm to Jessica with State Farm!!"

"I've been with James brown state farm since I got to this country over 23 years, great people and very professional."

"Jessica is amazing. Very informative and helpful."

"Was very happy to speak with Jessica , she was very respectful, very humble she spoke to me in a timely professional manner she’s a great asset to State Farm insurance company."

"Karmen Kendrick assisted me. The process was very smooth: I requested a homeowners insurance quote, and Karmen reached out to me with the quote estimate. We spoke over the phone, she answered all the questions I had, then I purchased the policy. She was friendly, courteous and knowledgeable."

"Jessica is the best!! Prompt and efficient!"

"Great experience with the staff. Karmen was personable, thoughtful and thorough."

"Jessica has been very helpful as we just added a new car and our 16 year-old daughter to our coverage. She had great suggestions on actions we could take to reduce our premium."

"I have dealt with many Insurance agents over the years and I must say that Jessica is one the the most courteous, professional and responsive I have ever had the pleasure of doing business with. My wife and I feel very comfortable with our account(s) in her hands."

"I couldn't be happier with my experience. Karmen Kendrick was incredibly helpful and responsive."

"Jessica provided excellence customer service. Very attentive to my needs. Explain all my options in detail."

"JESSICA MORLEY STATE FARM AGENT DOES AMAZING! GREAT THINGS QUALITIES CUSTOMER SERVICE..VERY INFORMATIVE..VERY HELPFUL. AND MUCH MORE! JESSICA MORLEY IS FANTASTIC."

"My family has been served ny this agency for a long time, they've always taken great care and served us so well. They're knowledgable, prompt, and incredibly helpful."

"Awesome and exceptional service from this team. Thank you Jessica!"

"State Farm Agent Jessica is an excellent person to do business with. She has an excellent personality."

"I called my State Farm Agent on Monday, August 4, 2025, and left a voice mail message, that I plan to pay my monthly payment online this week. There has been some recent changes at State Farm, and I was concern about the late fee and possibly cancellation. James Brown has been my State Farm Insurance Agent since 1988, and didn't want any interruption. I spoke with Jessica Morley, the Office Representative, who explained I was in a grace period, and I can pay online this week, which will include a late fee on next month's bill, but my policy will not be in jeopardy of cancellation. Jessica provided peace of mind. I made the monthly payment this morning. Thank you!"

"Mr. Brown’s agency was very professional and knowledgeable. I needed home insurance. Everything was finalized on the same day."

"They never answer the phone and never return your phone calls. The lady Jessica is a liar she claim that she was sending me a copy of my declaration page but I never received it. When I called the customer service number they stated they James brown or even JESSICA one of them had cancelled my policy and refunded my money which I wasn’t informed of and I NEVER received the refunded check. I don’t know how you can run business but is never there or answers the phone I will never recommend this location to get my insurance from by far this has been the worst experience I’ve ever had with Statefarm. Even other customer service representatives from the 1800 number couldn’t reach them this is sad."

"I've been a customer of James Brown for over 30 years and have had great service the whole time. Over the past few days Jessica has been very responsive to my calls and texts. It's nice to get good customer service these days! Thanks again."

"They have provided excellent business examples in insurance industry through out the years that they provided me both home and automobile insurance."